Alongside job related and industry related training and qualifications, there are a number of important training that you may want all, or some of your staff to undertake. Here are a few suggestions for you to consider.
Fire marshal – if your business is a certain size you will need to have people who are willing to act as fire marshals in the event of a fire in your workplace. There is some basic training that these individuals can undertake to help them in this role. Their primary job will be to ensure that the building is evacuated safely.
First aid – it is important that you have the appropriate number of people undertake Emergency First Aid Training Courses like the ones that you undertake from https://www.tidaltraining.co.uk/emergency-first-aid-training-courses/. These courses provide all the training that is needed for individuals to act as first aiders in their workplace. This helps to keep your staff and customers safe.
Management training – managing people is not an easy task and there are a number of important elements that all managers need to be aware of. In some cases these tasks may fall under important employment regulations. There are lots of effective management training courses available that you can utilise for all levels of management.
Customer service – those staff members that are in customer facing roles should undertake some level of customer service training to help them in dealing with difficult or unhappy customers.